Energy Bar Ultimate Pack

I contacted you a week ago about this but have not received any response from your customer service. My order was initially supposed to ship with Canada Post, per the shipping details I received. But due to the strike, you obviously then selected a different shipper without asking me what my preference was, because then I got a notice that my order was being shipped by a different company (Nationex). On Oct 1, I got a email notification that my parcel had been delivered early in the morning, about 9:30 local time. I was home at the time. The delivery person did not buzz my apartment nor did they knock on my door to indicate they were there with the package. My building is secure and have never heard of anyone having anything stolen. Given that the delivery driver never buzzed my apartment or knocked at my door, I did not see the notification until later that morning. The package had been left at my apt door, but when i looked outside my door it was no longer there. My building manager reviewed security footage and saw a delivery person arrive with a package at said time of delivery, and then a person of interest is seen on elevator leaving my floor with a duffel bag, shortly after my delivery took place. Most likely this is the person that stole my order. They don’t live in my building. I contacted the delivery company (Nationex) and they got back to me promptly and looked into the matter. Naak on the hand has not responded to my issue & inquires for a week now. This is sub-par customer service. My order was nearly 100$. While you may not be responsible for the person stealing my order, you and Nationex are both partly responsible as you created conditions that facilitated this to happen. You shouldn’t automatically assume that if your primary shipper is on strike, that customers want their orders shipped with a different shipper. Canada Post has community mailboxes in most newer apartment buildings. Only Canada Post has access to these. Other shippers don’t. Packages shipped by Canada Post get places in these secure mailboxes. Packages from other shippers are either left in the common mail room in the open, at a tenants door (highly insecure as most buildings don’t have security cameras in hallways), or will have you pick them up at their nearest pick up locations (eg FedEx, UPS). I do expect compensation. If you don’t, I definitely won’t be buying from Naak again and warn others that this may happen to them as well.

I like these bars and they give me a lot of energy!

I ordered these to test out and found them to be excellent options to have that "real food" satiating feel during long training sessions and are also enjoyable as a post-workout option that is convenient to keep in my bag if I have a busy day. I've ordered quite a few boxes now and they have become a staple.

I thought I ordered the bar mixture but instead I got a variety pack of waffles, some bars, some hydration packets and some gel.. Not really what I wanted. I did eat the waffle and it was delicious. I gave the rest to a niece who is an extreme exerciser, runner, biker.

Energy Bar | Best Sellers Variety Pack